Terms of Use

1. About Parts Lookup

Parts Lookup is an online information service designed to help users identify automotive parts, cross references, product information, images, dimensions, and related application information.

The information provided is intended as a guide and reference only. It should not be relied upon as the sole basis for selecting, ordering, supplying, recommending, fitting, or installing a part.

2. Acceptance of These Terms

By creating an account, accessing the Website, or using any of its features, you agree to be bound by these Terms and applicable laws.

If you are using the Website on behalf of a business or organisation, you confirm that you have authority to accept these Terms on its behalf.

3. Licence to Use the Website

Subject to these Terms, we grant you a limited, revocable, non-exclusive, non-transferable licence to access and use Parts Lookup for lawful parts identification and related reference purposes.

You must not use the Website or its data for resale, redistribution, automated extraction, database building, competing catalogue services, or any purpose outside normal parts identification use unless we have given prior written permission.

4. User Accounts

To access certain features of the Website, you may be required to create an account. Accounts may be subject to email verification, domain approval, role-based access, manual approval, session timeouts, and other security controls.

You agree to provide accurate and current information, keep your login details confidential, use a secure password, notify us promptly if you believe your account has been compromised or misused, and accept responsibility for all activity carried out under your account.

We may suspend, restrict, lock, or terminate accounts if we reasonably believe these Terms have been breached, the Website has been misused, account security is at risk, or access is no longer appropriate.

5. Accuracy of Information

We make reasonable efforts to maintain useful and accurate information on Parts Lookup. However, automotive parts data is complex and may change without notice.

Vehicle manufacturers, part manufacturers, suppliers, and distributors may change specifications, part numbers, dimensions, fitment data, supersessions, and availability. Parts may vary depending on production date, VIN, chassis number, engine code, transmission, market, optional equipment, previous repairs, modifications, or other factors.

Parts Lookup does not guarantee that every part, application, cross reference, image, dimension, or note displayed is correct for every vehicle or application.

Users remain responsible for confirming part suitability before ordering, supplying, recommending, fitting, installing, or relying on any component.

6. Cross References, Images, and Product Data

Cross references, OE references, supplier references, supersessions, alternatives, product images, dimensions, and notes are provided for identification assistance only. They do not guarantee interchangeability, availability, suitability, compliance, or fitness for a particular purpose.

Images are for identification and illustration only. Actual products may differ due to manufacturing changes, supplier changes, photography, packaging, or product revisions.

7. No Professional Advice

The information provided on the Website is for general reference purposes only. It does not replace professional mechanical diagnosis, manufacturer service information, product safety assessment, or appropriate technical advice.

8. Intellectual Property

Unless otherwise stated, all content available on Parts Lookup, including databases, application data, cross-reference data, images, text, graphics, logos, software, page design, reports, and compiled information, is owned by or licensed to Parts Lookup and is protected by applicable intellectual property laws.

No ownership rights are transferred through use of the Website.

9. Prohibited Use

You must not copy, reproduce, publish, resell, license, redistribute, commercially exploit, scrape, harvest, crawl, extract, mirror, bulk-download, or automate access to the Website or its data.

You must not build or improve another database, catalogue, lookup tool, data service, or competing product using Website data without permission.

You must not share your account, bypass controls, interfere with access restrictions, upload malicious files, attempt unauthorised access, or use the Website in any unlawful, misleading, harmful, abusive, or fraudulent manner.

We may suspend or permanently terminate access where misuse is identified or reasonably suspected.

10. Availability and Changes

We aim to keep Parts Lookup available, but we do not guarantee uninterrupted, secure, or error-free access.

We may modify, restrict, suspend, remove, or discontinue any feature, dataset, role, page, function, or service at any time.

11. Third-Party Services and Links

The Website may rely on third-party providers for services such as hosting, email, security, DNS, content delivery, tunnelling, monitoring, backup, or infrastructure. We are not responsible for third-party services beyond our control.

The Website may contain links to third-party websites. Links are provided for convenience only and do not imply endorsement unless expressly stated.

12. Privacy

Your use of Parts Lookup is also governed by our Privacy Policy, which explains how personal information is collected, used, held, and disclosed.

13. Fees and Future Paid Features

Parts Lookup may currently provide some or all access without charge. We may introduce paid subscriptions, paid features, usage limits, commercial access terms, or billing arrangements in the future.

If paid services are introduced, applicable pricing, payment, renewal, cancellation, refund, and tax terms will be published or provided before those paid services apply.

14. Limitation of Liability

To the maximum extent permitted by Australian law, Parts Lookup is provided on an "as is" and "as available" basis.

To the maximum extent permitted by Australian law, we are not liable for loss arising from use of or reliance on Website information, incorrect part identification, errors, omissions, delays, interruptions, data loss, unauthorised access, account misuse, third-party services, or related issues except to the extent liability cannot legally be excluded.

Nothing in these Terms excludes, restricts, or modifies any rights, remedies, guarantees, warranties, or protections that cannot lawfully be excluded, restricted, or modified under Australian Consumer Law or any other applicable law.

15. Indemnity

To the extent permitted by law, you agree to indemnify Parts Lookup against loss, damage, cost, expense, or claim arising from your breach of these Terms, misuse of the Website, unauthorised use of data, infringement of intellectual property rights, or unlawful conduct.

16. Changes to These Terms

We may update these Terms from time to time. Updated versions will be published on the Website with a revised effective date.

Continued use of the Website after changes are published constitutes acceptance of the updated Terms.

17. Governing Law

These Terms are governed by the laws of Queensland, Australia. Any disputes arising in connection with these Terms will be subject to the jurisdiction of the courts of Queensland, Australia.

18. Contact Us

If you have any questions about these Terms, please contact us at [email protected].